Hotel Services A-Z
Air Conditioning
You can adjust the temperature of your room individually with the controller on the wall. For further information please contact the Reception. Dial: ‘8’.
Baby cot
Service upon request free of charge. Please contact the Reception, dial: ’8’.
Bathrobe
Upon request we provide bathrobe. Please contact the Reception. Dial: ‘8’
Bathroom amenities
Further to the basic amenities (shower gel, shampoo, hair conditioner, soap, body lotion, hair dryer, glasses, towels, bath mat) extra amenities like: shower cap, vanity kit, sewing kit, shaving set, toothbrush set, plastic chair or anti-slip mat are also available upon request. Please contact the Reception. Dial: ‘8’
Bed linen daily change on request
Service upon request, please contact the Reception. Service charge is 15 EUR/ day, otherwise we change bed linens every third day. Dial: ’8’.
Breakfast
As an ideal start for the new day, we would like to propose our buffet breakfast, which we serve daily from 7:00 a.m. till 10:30 a.m.
Breakfast -Room service: you can have your breakfast in your room as well, just choose one of our A’la carte breakfasts and we serve it in your room. Service fee: 5 EUR/ occasion.
Breakfast box: If you check out before breakfast time and so you miss the breakfast, we happily make you a package of cold breakfast to take away. Please be advised that the package has to be ordered on the previous day until 10 a.m.
For assistance please, contact the reception. Dial: ‘8’
Cafe & Bar
Our Cafe & Bar is open daily from 8:00 p.m. until midnight.
Check in/ Check out
Check in is guaranteed from 2:00 p.m., check out time is until 11:00 a.m. Late check out is available based on availability and for extra fee. For further information please contact the Reception. Dial: ‘8’.
E-bike and electric vehicles
The charging station is located next to the entrance of the hotel. For further information please contact the reception.
Extra bed
Available upon request for 40 EUR/ night. For assistance please contact the Reception, dial: ’8’.
Emergency exits
Please follow the relevant signs posted on your room door and in the corridors.
Fire alarm and other emergency
Please observe the emergency instructions in your room. In case of emergency, please always follow the instructions of the hotel staff. If not informed at check in about a scheduled test alarm, then consider each fire alarm a real one. Please do not use the elevators in case of fire alarm.
Internet access
Wireless Internet Connection is available in the hotel free of charge. If you would like to connect to our network, please choose the access point and password received from the reception.
Iron / Ironing board
Available in every room.
Laundry / Dry cleaning
The laundry bag and the price list of the services are in your room. Every items handed down until 09:00 a.m. Will be returned to the room on the next day. Service is available every day.
Every items handed down for ironing until 09:00 a.m. will be returned to the room until 4pm same day. Service is available every day. For assistance please contact the Reception, dial: ’8’.
Lost & found
All items found in the Hotel – except for food – are properly documented and kept for safekeeping, with the exception of credit cards which are returned to the issuing bank. Guests are contacted for lost and found valuable items whenever possible. Items not claimed within three months will not be kept and the hotel do not take any liability.
Luggage room
Your luggage will be guarded free of charge in our luggage room during your stay. Dial: ‘8’
Luggage delivery service
Available upon request. Please contact the Reception, dial: ’8’
Maid service
Maid service is available daily between 8:00 a.m. and 4:00 p.m. If you do not wish to have your room to be made up, please put the “do not disturb” sign outside on the door handle. We change towels daily only if they are left on the floor. Please forward your housekeeping related requests to the Reception. Dial: ‘8’
Medical assistance
If you require medical assistance, please contact our Reception. Dial: ‘8’
Minibar
Our hotel minibar is delivered to you fully stocked and will be refilled on request. Consumption is billed daily, please contact Reception for further details. You will find our price list on the desk in your room.
Tea, water and coffee making facilities
Available in all of our rooms, free of charge. Water is available free of charge on the day of arrival, afterwards at a surcharge at reception.
Parking
Our hotel has no private garage, but in case you arrive by car, you can validate your parking card at the reception. For current parking conditions and rates, please contact the Reception. Dial: ’8’.
Payment methods
We both accept cash and credit card payments. You can settle your room account in Hungarian Forint or in Euro. We accept the following credit and debit cards: Maestro, MasterCard, Visa and American Express.
Pillows and blankets
We provide 2 pillows for each guests. To ensure you the best sleeping experience, we offer you different pillows to choose from. We provide antibacterial pillow in all of our rooms, but if you wish, you can ask for feather, memory or spelt pillows as well. For more information please contact the Reception. Dial: ‘8’
Extra blankets are available in your room.
Reception
Our colleagues at the Reception desk are at your service 24 hours a day, 7 days a week. Dial: ’8’
If you wish to send package or post a letter (or if you need paper and envelope), please contact the reception. Telephone charger and various standard adapters are available at reception and a EUR 10 deposit will be charged for their use.
Room service
You can have sandwiches, snacks and drinks from our Room service menu. Service fee: 10%. For information please contact the Reception. Dial: ‘8’
Safekeeping of your valuables (Rooms and Reception)
Laptop size safety deposit box is available in you room. Please note, that Buda Castle Hotel can only take responsibility for valuables deposited in the safe at the reception, available free of charge.
Sewing service
Service on request, available between 8:00 a.m. and 4:00 p.m. The price of the service depends on the actual request/ piece. Please contact the Reception. Dial: ’8’
Shoe polishing
You can find the shoe polishing machine in the lobby on the first floor.
Slippers
We provide slippers in all of our rooms free of charge. Please, contact the Reception. Dial: ’8’
Smoking
We kindly inform you that our hotel is non-smoking. Please note that in case of smoking an extra charge of 100 EUR will be added to your invoice. Please avoid smoking in the entire hotel.
Taxi, transfer or limousine service
On request. For assistance and prices please contact the Reception. Dial: ‘8’.
Telephone information
Room to room: dial the room number
Local call: please dial ‘9’ for the outside line and than the phone number.
International call: please dial ‘9’, than 00 and the phone number of the person you would like to contact.
The fees for all your phone calls will be charged to your hotel bill automatically.
Umbrella
Available at the Reception. 10 EUR deposit is required.
Wake up call
You can request a wake-up call through our Reception. Dial: ‘8’
TV / Radio Channel guide:
1 CNN
3 VOX
4 RTL
5 RTL zwei
6 Super RTL
7 NTV
8 France 24
9 TV5 Monde
10 TVE Internacionale
11 24H
12 TV RU
13 Rossiya 24
14 Planeta RTR
15 TV Rus
16 TBN Poland
17 RAI 1
18 RAI 2
19 RAI 3
20 CGTN
23 M1
24 M2
25 Duna
26 M4 Sport
27 M5
28 Duna World
29 RTL Klub
30 TV2
31 Spektrum
32 Izaura TV
33 Pesti TV
34 Dikh TV
RADIOS
41 Kossuth rádió
42 Petőfi rádió
43 Bartók rádió
44 Dankó
